A letter to my evil rental company:
Yesterday on my way home from work I received a call from an employee of XXXX named Sarah. Sarah was kind enough to let me know that XXXX was going to be working in my apartment taking care of a maintenance issue and was asked to remove any of my personal belongings that I didn’t want to be bothered or damaged. I was pleasantly surprised that XXXX was notifying me before entering my apartment and giving me an opportunity to move things out of their way. On several previous occasions maintenance has entered without notifying me and they have left a mess.
When I arrived home my bathroom was a disaster. Maintenance had already been there. Many of my personal things had been removed from the shelf that they are stored on and were left on my floor. The floor was covered in grease, dirt and debris. The maintenance men that were in the apartment tracked mud and dirt through my apartment and my rugs.
When I called XXXX’s office and notified them of this issue I was told that the mess had been left because they were coming back. While I understand that XXXX needs to enter the apartment at times to perform maintenance it is unacceptable and inexcusable for your staff to leave a mess for me to come home to. To make matters worse the mess was left in the only bathroom I have. This is the third time that XXXX has entered my apartment and not cleaned up after they completed their maintenance activities. The previous two occasions were July 8, 2008 and once on Aug. 14, 2007. After each of those occasions XXXX was notified of this issue.
I understand that there is a maintenance issue that needs to be taken care of, however, it is frustrating to have to come home from work and clean up someone else’s mess. I do not think that you would allow a contractor into your home to perform work and not make them clean up after they completed their work. Please show me the same courtesy in the future and ensure your maintenance staff cleans up after they have finished their work in my apartment.
I sent this first thing this morning and have recieved no response. Obviously my rental company isn't XXXX.... I'll fill you in once I finally escape. 27 days and counting.
I fully expect to go home today and find they've ripped my bathroom apart and that there's more mud and grease all over the place. Seriously. I'd bet $100 on it.
